How We Handle Your Ride
ICS 1-800-BOOK-A-LIMO is dedicated to providing the highest quality on-time chauffeured global ground service. We work with our travel industry clients to offer creative opportunities for revenue generation through monthly commissions. We also offer 15% commissions on all private tours. We can include halfday and full-day guided tours with our chauffeured transportation service in most major cities worldwide. Tour guides speak a variety of languages and can entertain travelers with unique details about cities like Florence, Paris, Prague, Athens, and New York.
- Meeting and Planning In-person or by Phone - Conducting Needs Analysis
ICS 1-800-BOOK-A-LIMO sales professionals engage in client interviews to assess the specific requirements of each client. We collect descriptive data about each company and its ground transportation needs, including locations, volume, type of service, reservation methods, and any special requests.
- Reservation - Reservations are entered into our system and confirmations are automatically sent.
ICS 1-800-BOOK-A-LIMO travel agent clients can make their reservations 24/7 with our toll-free phone and fax numbers, by GDS, by email, or by using their account number, user name, and password on our SSL secured website at www.bookalimo.com. We also offer Web links that are coded with the agentís account number for commission processing, so the agentís clients can book reservations directly on the agencyís website.
ICS 1-800-BOOK-A-LIMO sends travel agents automatic confirmations by email or fax immediately upon booking a reservation.
- Coordination - A coordinator is assigned to the reservation to monitor and assign it to a selected chauffeur.
ICS 1-800-BOOK-A-LIMO's experienced dispatchers assign the appropriate chauffeur to respond to the booking and confirm reservations with the chauffeurs both 24 hours and one hour prior to passenger pick-up time. In addition, passengers receive confirmation calls one hour prior to pick-up time, and can communicate with us upon arriving at their pick-up location.
- Meet-and-Greet - The chauffeur or greeter arrives at the pick-up location and escorts the passenger to the vehicle.
ICS 1-800-BOOK-A-LIMO's courteous chauffeurs arrive on-time displaying a sign with the passengerís name, meet-and-greet the passenger, escort them to the vehicle, assist with luggage, and open the door. Passengers get trip vouchers from the chauffeur upon arriving at their final destination.
- Monthly Commission Statement - Commission checks and easy-to-read statements are mailed for all rides.
ICS 1-800-BOOK-A-LIMO's accounting department prepares detailed statements and issues generous monthly commissions for the prior monthís paid ground transportation service. IATA/ CLIA/ARC members receive high commissions ranging from 15% for all ground service bookings and tours to 25% for VIP accounts.